Package – Phone Assessment
Low Complexity AT Assessment (Via phone)
A simple, efficient Occupational Therapy service designed to support clients who require low-complexity assistive technology (AT), without the need for a home visit, delivered over the phone.
Session Structure
Phone call assessment with client and cinical report + quote to provider/case manager = (1 hour)
Total session time = [ 1 hour ]
Low-Complexity AT Assessments to choose from:
We offer three options below to choose from.

Personal Alarm
The right personal alarm option for falls risk, emergencies and time alone.
Options include: Monitored or non-monitored, home-based or GPS/mobile, Two-way voice or wearable alarms.

Medication, Memory and Routine Aids
Medication reminders, day/date clocks and routine prompts for daily independence.
Options include: visual or auditory prompts and reminder devices, non-liquid medication administration aids.

Arthritis, Grip and Daily Living Aids
Medication reminders, day/date clocks and routine prompts for daily independence.
Options include: arthritis-friendly kitchen aids, dressing aids and reachers, built-up utensils or non-slip supports.
AT-HM Support at Home budget for simple equipment
Clients with AT-HM funding allocated receive simple assistive technology quotes and clinical recommendations after a phone assessment.
Fast access to the right equipment
A practical pathway for clients who need straightforward equipment through their AT-HM budget. An OT helps match equipment to the client’s needs, abilities and daily routines, providing confidence that the item is suitable, while identifying when a more comprehensive assessment may be needed.
How to book?
In order to make a booking or refer someone to receive one of our packages, please fill out our In-Home Allied Health Referral Form and email it to: community@plenahealthcare.com.au








